Frequently Asked Questions

We're a residential real estate and services company with a mission of helping people live at home for longer. By integrating financial, real estate, technology, and care solutions, we provide better options for senior living for those who want to keep living at home.

We are run by a diverse team that brings together years of experience in real estate, finance, senior living, law, technology, innovation, and customer experience. We’re financially backed by investors who believe in our mission and share our values.

Our business model is simple: We buy homes, charge market rent, sell or rent them when you move out, and collect a small fee—just like traditional real estate investors.

We typically work with owners of single-family homes who have sufficient home equity and meet our income standards. If you satisfy this general criteria—or just want to learn more—get in touch and we can work together to determine if we’re the right fit for you.

A sale-leaseback combines two common transactions into one: a home sale and a lease. We buy your house and lease it right back to you. It's as simple as that.

No, sale-leasebacks are common in the commercial real estate industry, used mainly by large companies looking to improve liquidity and reduce their debt. We're bringing the concept to residential real estate so individuals might enjoy similar benefits, such as:
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Yes, a sale-Leaseback can provide additional financial benefits, including:
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At the time of the sale, you will pay a fee of up to 5.5% of the home's value.

No! You keep living in your home uninterrupted. Unlike a traditional sale, when you work with us, there is no listing, showing, packing, moving, or waiting on the buyer to get approved for funding. We complete the purchase of your home in as little as 30 days, and your lease begins immediately upon closing.

In general, if you are an individual who has owned and lived in your home for at least two out of the past five years, you do not have to pay federal income taxes on the first $250,000 of profit on your home sale. In general, for married couples filing jointly, you do not have to pay federal income taxes on the first $500,000 of profit.

Everyone’s situation is unique, however, so you should consult with a tax advisor. Truehold makes no representation or warranty concerning your tax treatment.

It's yours to save or spend as you like! People typically use cash proceeds from a sale-leaseback to:
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Just like our home valuation process, we use local comparable rentals to set a market rent for your house.

Your rent may be adjusted based on the going rates for comparable homes in your area. It's in our best interest to maintain occupancy in our homes and retain long-term customers.

We proactively aim to prevent this by only working with customers who have enough savings and equity in their homes to make a sale-leaseback financially worthwhile and sustainable.

However, we understand that circumstances change, so if you do encounter an unexpected challenge, we'll work with you to attempt to identify a positive solution that addresses your unique situation.

No! You have the contractual right to stay in your home as long as you’d like, provided you continue paying rent and complying with the lease. Some consider us a long-term option while others see us as a temporary solution before their next step.

As outlined in your lease, we cover major repairs the home requires like roof damage, plumbing leaks, and HVAC issues.

Cosmetic enhancements like painting, hanging pictures, and moving furniture are completely welcome. For larger projects like remodels, demolition, structural changes, and appliance replacement, we ask that you work with us to find the right solution to meet your needs.

You will get a dedicated service number, and a real human—not a recording—will be one call or message away to assist. Whether it’s home repairs, maintenance requests or just a general question, we’re happy to help!