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Frequently Asked Questions

When it comes to your home and finances, we know details are important to you. Please call us at (314) 353-9757 to discuss these or any other questions further.
GeneralSale-LeasebacksSellingLeasingLiving

General

What is Truehold?
We're a residential real estate and services company with a mission of helping people live at home for longer. By integrating financial, real estate, technology, and care solutions, we provide better options for senior living for those who want to keep living at home.

We are run by a diverse team that brings together years of experience in real estate, finance, senior living, law, technology, innovation, and customer experience. We’re financially backed by investors who believe in our mission and share our values.
How does Truehold make money?
Our business model is simple: We buy homes, charge market rent, sell or rent them when you move out, and collect a small fee—just like traditional real estate investors.
Does my home qualify for working with Truehold?
We typically work with owners of single-family homes who have sufficient home equity and meet our income standards. If you satisfy this general criteria—or just want to learn more—get in touch and we can work together to determine if we’re the right fit for you.

Sale-Leasebacks

How does a sale-leaseback work?
A sale-leaseback combines two common transactions into one: a home sale and a lease. We buy your house and lease it right back to you. It's as simple as that.
Are sale-leasebacks a new concept?
No, sale-leasebacks are common in the commercial real estate industry, used mainly by large companies looking to improve liquidity and reduce their debt. We're bringing the concept to residential real estate so individuals might enjoy similar benefits, such as:
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  • Turning home equity into debt-free cash
  • Protecting wealth from exposure to fluctuations in home values
  • Diversifying investments into income-generating assets such as stocks and bonds
Does a sale-leaseback have financial benefits beyond debt-free cash?
Yes, a sale-Leaseback can provide additional financial benefits, including:
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  • Protecting your wealth from exposure to historically volatile home values
  • Diversifying your investments into income-generating assets like stocks
  • Easing access to cash so you can use it in the times you need it most

Selling

Are there any fees on the sale?
At the time of the sale, you will pay a fee of 5.5% of the home's value.
Do I have to move out of my home?
No! You keep living in your home uninterrupted. Unlike a traditional sale, when you work with us, there is no listing, showing, packing, moving, or waiting on the buyer to get approved for funding. We complete the purchase of your home in as little as 30 days, and your lease begins immediately upon closing.
Do I have to pay taxes on the sale?
In general, if you are an individual who has owned and lived in your home for at least two out of the past five years, you do not have to pay federal income taxes on the first $250,000 of profit on your home sale. In general, for married couples filing jointly, you do not have to pay federal income taxes on the first $500,000 of profit.

Everyone’s situation is unique, however, so you should consult with a tax advisor. Truehold makes no representation or warranty concerning your tax treatment.
What can I use the money for?
It's yours to save or spend as you like! People typically use cash proceeds from a sale-leaseback to:
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  • Diversify their investments
  • Pay off debts
  • Travel and go out to eat more
  • Buy or renovate another home
  • Cover unexpected financial or healthcare costs
  • Hire in-home assistance
  • Build a financial legacy for their children

Leasing

How does Truehold calculate my rent?
Just like our home valuation process, we use local comparable rentals to set a market rent for your house.
Will my rent ever increase?
Your rent may be adjusted based on the going rates for comparable homes in your area. It's in our best interest to maintain occupancy in our homes and retain long-term customers.
What happens if I can't pay rent?
We proactively aim to prevent this by only working with customers who have enough savings and equity in their homes to make a sale-leaseback financially worthwhile and sustainable.

However, we understand that circumstances change, so if you do encounter an unexpected challenge, we'll work with you to attempt to identify a positive solution that addresses your unique situation.
Are there any limits on how long I can lease my home?
No! You have the contractual right to stay in your home as long as you’d like, provided you continue paying rent and complying with the lease. Some consider us a long-term option while others see us as a temporary solution before their next step.

Living

What type of maintenance does Truehold cover?
As outlined in your lease, we cover major repairs the home requires like roof damage, plumbing leaks, and HVAC issues.
Can I make changes or updates to my home?
Cosmetic enhancements like painting, hanging pictures, and moving furniture are completely welcome. For larger projects like remodels, demolition, structural changes, and appliance replacement, we ask that you work with us to find the right solution to meet your needs.
How can I get in touch if I need help with something?
You will get a dedicated service number, and a real human—not a recording—will be one call or message away to assist. Whether it’s home repairs, maintenance requests or just a general question, we’re happy to help!

Our team is here and happy to help.

Call today to chat with a Truehold Advisor.

Call (314) 353-9757

Ready to get started?

Chat with a real person & get an offer on your home within 48 hours.

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General Disclosure

This website is promotional in nature and is not offered or intended as advice and should not be relied on as such. Truehold and its affiliates (collectively “Truehold”) are not lenders and do not provide loans. The transactions described in these promotional materials are sell-and-stay opportunities that involve the sale of property and the subsequent leasing of that property by the seller pursuant to a lease agreement. Truehold does not typically allow sellers to re-purchase the property after the sale. Product offerings vary by state and locality. Terms and conditions apply.

This non-binding offer is subject to the execution of a mutually satisfactory sale contract, contingent on a no-cost home inspection, and standard lease signing. Offer may change based on inspection results. Post-sale, you must adhere to lease terms for the minimum term (which ranges from 6 - 24 months) to continue living in the home. This includes making timely rent payments, which may increase after the initial term. Customer testimonials are based on individual customer experience.

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